Shipping Policy

At OrthoWear, we are committed to delivering your order as quickly and reliably as possible. We proudly ship to customers across the United States and internationally while maintaining careful quality control for every order.

Order Processing

All orders are processed within 1–2 business days.

During this time, we:

Confirm your order details
Perform product quality inspection
Carefully package your items
Prepare the shipment for dispatch

Once your order has been shipped, you will receive a tracking number via email so you can follow your delivery in real time.

Shipping & Delivery Time

After processing, delivery times vary depending on location and carrier operations.

All orders are expected to arrive within 30 days of the order being placed.

Delivery times may vary depending on local postal services, customs procedures, and overall shipping demand.

Shipping Costs

We offer:

Standard Shipping (Tracked): Free

All orders include tracked delivery so you can monitor your shipment from dispatch to delivery.

Order Tracking

Once your order ships, you will receive a tracking email with a link to monitor your shipment in real time.

Please allow 1–3 days for tracking updates to appear after dispatch.

Customs & Duties

For international orders, delivery times may be affected by customs processing. Any customs duties or import taxes required by your country are the responsibility of the customer.

Order Changes & Cancellations

Because our fulfillment team begins preparing orders quickly, orders cannot be modified or canceled once processing has started.

If you need assistance with an order, please contact our support team as soon as possible and we will do our best to help.

Contact

If you have any questions about shipping or your order, our support team is here to help.

Email: support@getorthowear.com